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We are hiring: JET Knowledge Manager

JET Education Services seeks to appoint a Knowledge Manager (KM) to manage the organisation’s Knowledge Management Unit.

The Knowledge Manager will be responsible for overseeing the implementation and further development of the organisation’s Knowledge Management Strategy and embedding a knowledge management culture in the organisation. 

Scope of work

The Knowledge Management Unit comprises of a Knowledge Manager (KM), Associate (part-time) and a communications coordinator. The KM will be responsible for implementing JET’s knowledge management strategy and driving the updating and continuing relevance of the strategy for the organisation. This person will develop the systems in place, develop new systems as required and be responsible for the primary advocacy work for, and of JET and its clients. The incumbent will be required to have oversight of all knowledge-related strategies and activities carried out by the Unit, including, inter alia: 

Monitoring and reporting on implementation and effectiveness of the KM framework; maintaining and updating the Resource Center and its database, capturing and archiving of knowledge assets in a knowledge base; internal and external communication; promoting collaboration, knowledge sharing and the use of knowledge throughout the organisation; communicating JET research internally and externally; managing staff usage of various electronic knowledge tools; coordination of the production of JET publications; conducting training for staff on knowledge production and the use of knowledge tools as needed; marketing the work of JET and participating in events that promote the JET brand. The KM manager will be responsible for the production of the Annual Report, arrangements for the JET Annual Meeting event, and report to the JET Board as required. Another area of responsibility is JET’s POPIA and PAIA compliance across the work that JET is responsible for.


  • At least an honours Degree or equivalent in information management, librarianship, information technology, or communications. An education qualification will be an advantage.

  • An understanding of the principles of knowledge management.

  • 5+ years of experience working with knowledge management systems/tools and databases.

  • Must have experience of 5 years of social media writing, advocacy approaches, legal parameters and must be able to train and support the JET staff

  • Experience of 5 years working in a research environment.

  • Experience in library management including cataloguing.

  • Excellent communications skills.

  • Project management skills.

  • Strong English writing and editing skills.  

  • Experience in conducting online searches. 

  • Familiarity with Google and Google Workspace.

  • IT skills and an aptitude for understanding and working with technology systems.

  • Good people skills and a service ethic.

  • A commitment to working towards social justice.

This will be a permanent position, starting from 3 January 2023. The package is between R500 000-R520 000 (TCC). Must have a South African ID or a valid work permit  


All shortlisted candidates will be subjected to independent relevant reference checks before a contract is finalised.

Applications must be submitted online using this form no later than 25 November 2022, 23h00, via this link: https://forms.gle/PnCGpbUSZ7X5WkXcA. Late applications will not be considered.

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